Cost of Services

OFS Covers the cost of many services. Some of OFS's services are provided at no cost , while others are charged back to the customer. Services paid for by the customer are called billable services. Those paid for by OFS are called non-billable services. Billable services are also said to be reimbursable, because the requesting department reimburses OFS for the cost of the service. An account number must be provided by the customer before billable services will be rendered.

To determine whether or not a service is billable, consider the following questions:

1. Does the service pertain to a building? If not, the type of service rendered determines who pays for the service. Most general campus grounds and systems maintenance costs are absorbed by OFS, while other non-building-related services are provided at the customer's expense. For more information, see the services available page. If you have any questions, call the Work Order Desk at (575) 646-7114.
2. If the service pertains to a building, is the building supported by state funding? If not, the service will be billable. To find out whether a building is state-funded or not, see the discussion regarding type of building.
3. For a state-funded building, is the service considered routine maintenance? If not, i.e. the service represents an enhancement or extension of existing facilities, the service is billable. Any service rendered in support of a non-I&G building is billable, regardless of type. However, whether or not a service for an I&G building is billable depends on the nature of the service. (Refer to the type of building page for an explantion of the difference between I&G and non-I&G.)
   
   If the type of service involved can be described as routine service or maintenance , the service is not billable. On the other hand, if the service represents an enhancement or extension of existing facilities, the service is billable.

   Types of Services

   The following table contains examples of billable and non-billable services. For further clarification, call the Work Order Desk at (575) 646-7114.

   Examples of Services
   Non-Billable (Routine service or maintenance)	Billable (Enhancement or extension)
   Scheduled painting	Unscheduled painting
   Repair of permanently installed equipment, e.g., broken floor tile	Repair of department-owned equipment or furnishings, e.g., projection screen in classroom
   Routine custodial services	Remodeling/renovation
   Light bulb replacement	Non-standard light bulbs, e.g., special color
   Repair of locks	Rekeying of locks, cutting of additional keys
   Repair of electrical outlet	Relocate or install new electrical outlet

In addition, there are special funds set aside for building repair and renewal (BRR) for which certain projects may be eligible. In some cases, departmental work that would otherwise be billable may be eligible for coverage by special state funds. Each year the State of New Mexico allocates funds to be used for the renovation, repair, and remodeling of I&G buildings and infrastructures at NMSU. These funds are commonly referred to as building repair and renewal (BRR) funds.

Since there are always many more requests for BRR projects than can be accommodated in a single year, requests must be evaluated and prioritized. Funding is given to those projects with the highest priority in each of five categories. BRR funds are distributed among project categories as follows:

Each spring the Executive Vice President prepares a memo for ABCD distribution soliciting requests for BRR-funded projects. Upon receiving these requests, he forwards them to OFS for review. OFS prepares cost estimates as needed and organizes the requests into the five categories listed above. The final decision concerning the prioritization of projects is made by the Executive Vice President and his staff. Once a project is approved, OFS becomes responsible for managing the project, whether or not OFS actually does the work.

Furthermore, upon request, OFS will provide cost estimates for its services.

If you have any questions, call the Work Order Desk at (575) 646-7114.

Type of Building

Whether a service is billable is dependent in part upon whether or not the building involved is state-funded. Contact the Work Order Desk at (575) 646-7114 to see whether a particular building is state-funded.

A state-funded building is referred to as an I&G (instruction and general purpose) facility. I&G facilities house such activities as teaching, administration, extension and public service. Non-I&G facilities are used for research or auxiliary services. Such facilities do not receive state funds for their maintenance. The decision concerning whether and to what extent a building is an I&G facility is made by the Higher Education Department.

All services rendered in support of non-I&G buildings are billable. Services rendered in support of I&G buildings may or may not be billable depending on the type of service.

Note that some buildings are a mixture of the two types. As a result, they receive a certain percentage of I&G funding. Whether services rendered for these buildings are billable or not is determined on a case by case basis.